Protect private information
Crop or remove account names, private messages, payment details, email addresses, and other personal information before sharing a public image URL.
Add enough context
Include the affected Heartop page, exact item or claim, when the screenshot was taken, and what the image demonstrates.
Share screenshot evidence safely
Heartop does not request direct file uploads. Add a public image URL and enough page or item context for the evidence to be reviewed.
Open evidence form